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Providence Clinics Earn Recognition for Patient-centered Care

February 10, 2017

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    JoAnn Hoven
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Missoula, MT—Nine Western Montana Providence Medical Group medical clinics have received national recognition as Level 3 Patient-Centered Medical Homes, the highest accreditation possible, by the National Committee of Quality Assurance (NCQA).

Level 3 status involves meeting and documenting requisite elements in six categories, such as tracking and coordinating patient care, easing access to providers through improved hours and scheduling, and measuring and improving clinic/provider performance. NCQA recognition ensures that these clinics use evidence-based, patient-centered processes that focus on highly-coordinated care and longā€term interactive relationships between the care teams and the patient.

Providence Level 3 Patient-Centered Medical Home Clinics in Missoula:

Providence Level 3 Patient-Centered Medical Home Clinics Outside of Missoula:

A patient-centered medical home is a model of primary care that combines teamwork and information technology to improve care, improve the patient’s care experience, and reduce costs. Medical homes foster ongoing partnerships between patients and their clinicians using multi-disciplinary care teams to coordinate treatment, follow-up and support. Research confirms that medical homes advance the “triple aim” of higher quality, better patient experience and cost containment.

"Being a patient-centered medical home involves changing processes in a practice to be more patient-centered," says Samer Khodor, M.D., the Providence Western Montana physician executive for ambulatory care. “Providence Medical Group is committed to delivering the best possible primary care to our patients in Western Montana. In order to be recognized at this level, we must meet rigorous standards, and keep improving our quality and processes.”

“NCQA Patient-Centered Medical Home Recognition raises the bar in defining high-quality care by emphasizing access, health information technology and coordinated care focused on patients,” said NCQA President Margaret E. O’Kane. “Recognition shows that these Providence Clinics have the tools, systems and resources to provide its patients with the right care, at the right time.”

About Providence Medical Group

Providence Medical Group is a not-for-profit network of primary care and specialty physicians in Western Montana with over 200 physicians and other health care providers. PMG is part of Providence St. Joseph Health, a not-for-profit health care and social service system with hospitals, clinics, long-term care facilities and other services across seven states.

About NCQA

NCQA is a private, non-profit organization dedicated to improving health care quality. NCQA accredits and certifies a wide range of health care organizations. It also recognizes clinicians and practices in key areas of performance. For more information about NCQA, please call Andy Reynolds: (202) 955-3518 or Matt Brock: (202) 955-1739.