Providence Medical Group introduces MyChart, a free service that gives you secure, online access to your health care team and medical record – wherever you are.
With MyChart, you can:
Go to MyChartDuring your next visit, ask your care team help you sign up. And, get connected to your health!
Current Providence Medical Group patients 18 years and older can register for and use MyChart. Most Providence clinics are already using MyChart and more are coming online soon. During your next office visit, ask a member of your health care team to help you register. Get connected to your health.
Yes! At Providence, we always use the most advanced safeguards to protect your private health care information. You and your health care team are the only people allowed to see information sent through MyChart. The service is password protected and messages are delivered via an encrypted connection – not via standard email. They’re sent securely through the MyChart website and servers.
Your test results are available on MyChart as soon as your physician receives them. It depends on the test, but generally that’s within three business days. Certain types of tests and results of a sensitive nature aren’t shared via MyChart. Ask your care team for details.
Yes. With MyChart, you can send a message to your care team. You’ll generally receive a reply within one to three business days. Please note: if you’re experiencing a medical emergency, don’t use MyChart. Call 9-1-1 immediately.
All you need is Internet access, an email address and a current version of your preferred Internet browser (such as Internet Explorer, Firefox, Safari, Google Chrome).
Yes. With MyChart, family members can link accounts for convenient access to appointments, immunization records, growth charts and more. It’s called “proxy” access and allows a parent or guardian to have access to a family member’s record – the same access you have for your own.
You can request access next time you visit a Providence Medical Group facility. Ask a member of your health care team to help you. You’ll need to select a unique username and password. It’s that easy.
For more information about MyChart or technical assistance with your account, contact MyChart customer support: MyChartCustomerSupport@providence.org.
Providence Medical Group clinics are in the midst of transitioning to a new computer system for electronic medical records. For Providence Medical Group clinics where the transition is complete, you can pay your bill through MyChart. This feature should be available in all clinics in early 2013.
Most Providence hospitals offer online bill pay through a separate portal. You’ll be able to pay your hospital bill through MyChart in 2013.
For questions about your bill, contact our customer service representatives at (866) 747-2455.